At EXPERT REPAIR CENTER SHOP, we strive to provide reliable and professional home appliance repair services, including Air Conditioner, Refrigerator, Microwave Oven, Washing Machine, and LED TV repair. This Refund & Cancellation Policy explains the terms related to service cancellation, refunds, and service-related concerns.

1. Service Satisfaction & Issue Resolution

Customer satisfaction is important to us. If you face any service-related issue due to technician error, incomplete work, or incorrect service delivery, you must report the concern within 24 hours of service completion. Upon verification, we may offer a service revisit, correction, or appropriate resolution at our discretion.

2. Refund Eligibility

Refunds are considered only under the following circumstances:

• Duplicate or excess payment made for the same service.
• Service cancellation confirmed before technician dispatch or visit.
• Billing or payment processing errors.
• Confirmed failure to deliver the booked service.

3. Non-Refundable Situations

Refunds will not be applicable in the following cases:

• Dissatisfaction due to normal wear and tear of appliances.
• Change of mind after service has been completed.
• Issues arising after service due to misuse, power fluctuations, water damage, or external factors.
• Services completed as per customer approval and job confirmation.
• Inspection or visit charges once a technician visit has been completed.

4. Cancellation Policy

Service cancellations must be requested before technician assignment or visit to be eligible for a refund (if applicable). Once a technician has visited the service location, visit or inspection charges are non-refundable.

5. Refund Process & Timeline

To request a refund, customers must contact our support team at 9915172536 or email support@expertrepaircenter.shop with relevant service details.

Approved refunds will be processed within 7–10 business days using the original payment method or another suitable method, as applicable.

6. Contact Information

For questions related to refunds, cancellations, or service concerns, please contact:

Phone: 9915172536
Email: support@expertrepaircenter.shop
Address:Near Gurudawara Chima 308, Dharamkot, Moga punjab 142043 NA

Policy Update Notice:
By using our services, you agree to this Refund & Cancellation Policy. EXPERT REPAIR CENTER SHOP reserves the right to modify, update, or revise this policy at any time without prior notice. The latest version will always be available on our website.